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Prohibited Items

The following items (or any item similar in description or content) can not be carried on any service.
Any person sending such an item may be subject to their order being cancelled without notice:

  • Aerosol
  • Aftershaves
  • Air Bag
  • Alcoholic Beverages
  • Ammunition
  • Animals of any form (alive or dead)
  • Antiques And Works Of Art (Whistl)
  • Any Item Above The Equivalent Value Of £100.00 To Turkey (Applies To All Services)
  • Any Item Containing Petrol (Liquid, Gas Or Fumes)
  • Any Religious Item To Turkey (Applies To All Services)
  • Apparel Worth Over $250 (Whistl)
  • Aromatherapy Oil
  • Asbestos
  • Ashes
  • Axe
  • Balloons (Filled) (Whistl)
  • Basin
  • Basins
  • Bath/Bathroom Suites
  • Batteries
  • Biological Samples
  • Blade
  • Book(S) [To China]
  • Camera (Hermes)
  • Cash, Credit Cards, Debit Cards
  • Chainsaw
  • Cheques
  • Chocolate
  • Christmas Crackers
  • Coffee (Landmark)
  • Compressed Air & Empty Cylinders
  • Confectionary (Landmark)
  • Cork (OCS)
  • Corrosive Substances
  • Costume Jewellery Worth Over £250 (Whistl)
  • Counterfeit Currency
  • Counterfeit Goods
  • Credit/Debit/Cash Cards
  • Dangerous Goods
  • Designer Goods (Whistl)
  • Diamonds
  • Documents (Outside The EU)
  • Driving Licence
  • Drugs (including prescription)
  • Dry Ice (Whistl)
  • Electronic Items Containing Any Batteries Exceeding 100Kwh (Whistl)
  • Electronic Items Sent With New Alkaline, Nickel Metal Hydride (Nimh)
  • Or Nickel Cadmium (Nicd) Batteries (Whistl)
  • Engines
  • Engines (Even If Drained Of Oil) (Palletways)
  • Environmental Waste
  • Explosives
  • Filth
  • Fire Extinguisher
  • Firework
  • Fish (live or dead)
  • Flammable Liquids
  • Flammable Solids
  • Food Items
  • Fragrance
  • Gardening And Household Tools – Gardening And Household Tools, Unless Properly Protected
  • Gases
  • Gearbox
  • Gems
  • Geochron
  • Goods Made In Foreign Prisons (Whistl)
  • Gun
  • Hazardous Goods
  • Hot Tubs
  • Hover Board/Swegway/Segway
  • Human Flesh
  • Human Remains
  • Ice (Whistl)
  • Illegal Goods
  • Infectious substances
  • Item Described As “Unknown”
  • Ivory
  • Jewellery
  • Juice
  • Kayaks
  • Kitchen Appliances – White Goods/Coffee Machines/Microwaves (Hermes)
  • Knife
  • Knives
  • Ladders (TNT)
  • Laptop (UPS)
  • Leather (OCS, Landmark)
  • Lighter
  • Lights/Lighting/Lamps/Chandeliers (Hermes)
  • Liquids/Creams/Oils/Gel
  • Lithium Battery (International orders) (TNT)
  • Loose Precious Stones (Whistl)
  • Lottery Tickets
  • Magnetised Materials (Whistl)
  • Magnets
  • Matches (Whistl)
  • Mattress (TNT)
  • Meat
  • Medical Equipment
  • Micro Processors (Whistl)
  • Milk Powder (Formula)
  • Minerals (Landmark)
  • Mobile Phones Outside The EU
  • Mobile Telephones And Accessories Worth Over £250 (Whistl)
  • Money/Cash/Currency/Vouchers
  • Nail Varnish
  • Obscene Publications And Pornography (Whistl)
  • Oil
  • Oxidising Materials And Peroxides (Including Hair Dyes)
  • Paint
  • Paintings/Canvas Prints (Hermes)
  • Passport
  • Perfumes
  • Perishable Goods (all)
  • Personal Effects (Suitcases Or Personal Belongings) (DPD)
  • Pesticides
  • Plant
  • Poisonous Or Toxic Liquids, Solids Or Gases
  • Pornographic Material
  • Precious Metals (E.G. Gold, Silver)
  • Precious Metals (Gold/Silver/Platinum Etc.) (Whistl)
  • Precious Stones
  • Printer Toner/ Ink Cartridges (International Parcels Only)
  • Protein/Supplements/Vitamins/Health Shakes (OCS, Landmark)
  • Radioactive Materials
  • Replica Weapons
  • Samsung Galaxy Note 7
  • Scented Candles
  • Seatbelt Tensioner
  • Seeds (International orders)
  • Settee
  • Sharp Instruments – E.G. Knives Scissors And Axes.
  • Sink/Basin
  • Slush Syrup
  • Soap (OCS, Landmark)
  • Sofa
  • Spectacles (Hermes)
  • Stamps (unless Franked)
  • Steering Wheel
  • Surf Board (TNT)
  • Tea (Landmark)
  • Telescopes (Hermes)
  • Television (TNT)
  • Temperature Controlled Goods (DPD)
  • Tickets
  • Tobacco And Tobacco Products
  • Toilets
  • Tyre (Parcelforce, TNT, DPD)
  • Vehicle Bonnet
  • Vehicle Bumper
  • Vehicle Door
  • Vehicle Parts (Whistl)
  • Water
  • Water-Based Paints, Inks, Wood Varnishes And Enamels (Whistl)
  • Weapons
  • Wheels (Parcelforce, TNT)
  • Windscreen
  • Wooden Items (Norsk, OCS, Landmark)
  • Wooden Items (Australia Only)

No Compensation items:

The following items (or any item similar in description or content) can only be carried on a no compensation basis on any service.

Any person sending such an item does so at their own risk:

  • Amber
  • Antique
  • Boiler/Boilers
  • Bottles
  • Boxes (Plastic, Wooden, Toy)
  • Bulbs
  • Camera
  • Canvas Print
  • Car Panel
  • Car Spoiler/ Car Spoilers
  • Carbon Fibre/Carbon Fiber
  • Ceramics/Figures/Figurines
  • China/Porcelain
  • Clock
  • Coffee Grinder
  • Coffee Machines
  • Coffee Roasters
  • Computer Monitor/Monitors/Imac/All In One Computers
  • Concrete
  • Confectionery
  • Cooker Hood
  • Cooking Hob/Hobs
  • Crockery/Pots/Pottery
  • Crystal
  • Delicate Items
  • Detergent
  • Documents
  • Electric Cooker
  • Fiberglass
  • Fish Tank
  • Fishing Rods
  • Floor Boards/ Floor Tiles/ Laminate
  • Fragile Items (all)
  • Framed Painting/Photograph
  • Glass
  • Glass/Glassware
  • Hamper
  • Headlights
  • Kitchen Appliances – White Goods/Coffee Machines/Microwaves
    Lampshades
  • Lenses
  • Lights/Lighting/Lamps/Chandeliers
  • Marble
  • Microscope
  • Microwave
  • Mirror
  • Ornament
  • Over Head Projector
  • Packaging/Media Packaging
  • Perspex Boxes/Boxes
  • Pewter Figures
  • Picture Frames
  • Poster
  • Print
  • Projector
  • Real Fur
  • Resin
  • Scanner
  • Sewing/Knitting Machine
  • Shower Screen
  • SIM Cards
  • Spectacles / Sunglasses
  • Stoneware
  • Suitcases/ Flightcases (Not acceptable as packaging)
  • Telescope
  • Television
  • Tiles
  • Torches
  • Turntables
  • Vase
  • Velux
  • Vermiculite Board
  • Watch
  • White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Etc)
  • Window
  • Window Frame

Items requiring more information:
The following items (or any item similar in description or content) can only be carried if the description is altered by the customer prior to completing their order.

Any person sending such an item may be subject to their ordering being cancelled without notice and does so at their own risk potentially negating any parcel compensation:

Please note we are more than happy to carry these items in the more info section – we just need a clearer description (assumes the clearer description is not an item in the no compensation or prohibited list of course).

  • Car Part
  • Cosmetics
  • Gift
  • Personal Item

Special Provisions:

Please note that duty or taxes at the destination will be paid by consignee (receiver) and if not paid by consignee, then the undersigned will have to bear such charges.

**Claim (if any) shall be entertain not exceeding the declared value or as per policy.